The Competition and Markets Authority (CMA) has published the final findings of its 7 month study, which set out to establish whether heat network customers are getting the right level of protection.
The CMA found many heat networks offer prices that are the same or lower than those paid by people on gas or electricity, and customers receive comparable levels of service. However, a number of those on privately operated networks are getting poorer deals in terms of price and service quality, and there is a risk this problem could grow.
The report recommends that heat networks in Great Britain should be regulated, and that Ofgem is well placed to take on this role.
For more information, read the report here.